Autoguide first worked with KJN Services in 2015, when they bought from our range of Augers. We were pleased to hear from them again when Alastair got in contact requesting a new Powerhead and several augers.
After KJN received advice from our sales and technical team, we put together a quote for a Powerhead, augers and four specially manufactured swivels. To finalise his order, Alistair requested a visit to our premises. He was given a tour of the workshop by Rob and Megg, who worked closely with him throughout the order process. They showed him where and how his equipment would be made.
Autoguide supplied KJN with a 25H powerhead to suit a 3t excavator, complete with three new augers to enable the customer to auger different sized holes where required. Their excavator was fitted with a Quick Hitch, so in addition to the main order we needed to manufacture QH swivels with a two pin design to suit based on the specifications received from Alastair. We also converted the auger they originally bought from us in 2015 from a 65mm hex to 2" so that it was compatible with the new equipment.
We have dealt with Autoguide equipment for a number of years and had need for a smaller auger and drive head together with the ability to fit this and other drive units to different sizes of mini excavator.
Prices and details were requested and received however I was still unsure so arranged to visit your premises.
This proved to be a good move as I was able to speak to members of staff who understood what was required, showed me drawings of parts to be manufactured and also arranged to adapt an existing 9” auger to fit the new drive unit which also had the added benefit of reducing the overall cost of my order.
The items have now been with us for a few weeks and we are very pleased with the outcome, we now have the ability to supply a wider range than before to our customers.
Alastair, KJN Services
